At Diobic Limited, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you make a purchase or create an account, we collect your name, email address, phone number, shipping address, and payment details.
- Non-Personal Information: We may collect data about how you use our website, including your IP address, browser type, and device information, to improve the user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your orders, shipments, or inquiries.
- To send promotional materials or updates about our products (if you opt-in to receive marketing communications).
- To improve the functionality and performance of our website.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We respect your privacy and will never sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for the following reasons:
- Payment processing: We share necessary information with payment providers like PayPal or Stripe to complete your purchase.
- Shipping and delivery: We share your address and order details with our shipping partners to deliver your products.
- Legal requirements: If required by law, we may disclose your personal information to government authorities or legal entities.
4. Data Security
We take the security of your personal information seriously and use industry-standard security measures to protect your data. Our website is equipped with SSL encryption to safeguard your payment and personal details during transactions.
While we take reasonable precautions to protect your data, please note that no method of online transmission or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
5. Your Rights and Choices
You have the right to:
- Access the personal data we hold about you.
- Update or correct your information if it is inaccurate or incomplete.
- Request deletion of your personal data, subject to certain legal conditions.
- Opt-out of receiving marketing communications at any time.
To exercise these rights, please contact us at [email address].
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to remember your preferences and help us improve our site. You can control cookie settings through your browser, but please note that disabling cookies may affect your experience on our website.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Diobic Limited
Email: info@diobic.com
Phone: +447533678415, +447720148127
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